Cancellation Policy

Cardinal Transport LLC

To ensure timely and reliable service for all our clients, Cardinal Transport has established the following cancellation policy:

Deposit Requirement

A 50% deposit is required at the time of booking to confirm and reserve your transportation appointment.

Cancellation and Refund Terms

Cancellations Made at Least 24 Hours in Advance

• If you cancel your ride at least 24 hours prior to the scheduled pickup time, your deposit is fully refundable or can be applied as store credit for a future ride.

Same-Day Cancellations

• If the cancellation is made on the same day as the scheduled ride, the deposit will not be refunded.

No-Show Policy

• If the client fails to appear at the scheduled pickup location without prior notice, the deposit will be forfeited, and no refund or credit will be issued.

We appreciate your understanding and cooperation. This policy helps us serve all of our clients efficiently and fairly.

Contact Information

If you have any questions about this policy or need to cancel or reschedule, please contact us:

Cardinal Transport

📞 Phone: 800-788-3446
📧 Email: info@cardinalnemt.com